Computer Repair Experts in Phoenix, Arizona. my PC Techs Presents:

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Many people still believe that the end date for Windows XP support occurs sometime towards the end of this year (2011). This is not the case.

Mainstream Microsoft support of Windows XP ended over two years ago in April of 2009; which means that we have been without Non-Security Hotfixes (see below), No-Charge Incident Support, Design Changes, Feature Requests or Warranty Claims for some time now. Additionally, in April of 2014, all extended support will end; including ALL Windows Updates and Paid Support.

When it comes to hotfixes the MSLP says that Microsoft will continue to release security hotfixes to keep customers safe throughout the Extended Support phase. However, in order to receive non-security hotfixes after the Mainstream Support End Date a contract called an Extended Hotfix Support Contract must be purchased within 90 days of the Mainstream Support End Date.

There is a ray of hope provided by Microsoft for products that have been phased out: the Retired Product Support Options page. The RPSO page lists about 10 options available for customers using retired products including Microsoft’s Gold Certified Partner program, TechNet, MSDN, and the Knowledge Base.

Additional information about the specifics of these programs can be found via the links below.
Retired Product Support Options
Microsoft Support Lifecycle Policy by Product Family
Microsoft Support Lifecycle Policy FAQ

If you have not already started planning to migrate your existing business systems away from Windows XP, now might be a great time to start. Prices are historically low on new computers, and my PC Techs is offering even greater discounts on the next technology upgrade for your business through our Dell partner discounts and affordable IT consulting services. Give us a call today if you would like to discuss your options to upgrade from Windows XP to Windows 7.

Are you interested in pushing the technology envelope (and helping Microsoft bug test their latest browser at the same time?). Internet Explorer 9 BETA has been released. Take a look: http://www.beautyoftheweb.com/.

Initial reviews are very positive towards IE9. One negative, however, it only runs on Windows Vista and Windows 7. If you are still running Windows XP this just might be enough motivation to upgrade.

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How old is your existing computer? Did you purchase it longer than three or four years ago? If you haven’t purchased a new computer for yourself, new servers, or new systems for your office, it’s time to take a good look at what’s available! Technology has advanced considerably over recent years and prices have come down at the same time. There are some amazing deals available out there for system upgrades.

Take the Dell Optiplex 780, for example. Here are a few specs from a mid-range Dell system selling for only $750. But don’t let the mid-range category fool you, compared to older computers this is a beast!

• Windows 7 Professional
• Intel® Core™ 2 Quad 2.6 GHz Processor
• 4 GB System Memory (RAM)
• 160GB 7,200 RPM SATA, Hard Drive

Now, let’s compare this to a very popular system being sold by Dell in 2006 for around the same price range, the Dell Dimension 3100. These systems were very popular, and we still run across many offices with these systems still running today. How does it stack up to the Optiplex 780? Here are some specs from the 3100:

• Windows XP Professional
• Pentium 4 3.0 GHz Single Core Processor
• 512 MB System Memory (RAM)
• 80GB Hard Drive

The processor on the older 3100 system took 231 seconds to do the same office task that the new 780 system can do in only 114 seconds. Also keep in mind that the new 780 has FOUR cores, and that same task can be performed four times in the same span of time as the 3100 is cranking away on a single task. WOW, now there’s an amazing difference. This is the type of productivity increase that should not be ignored. With every computer in an office running tasks twice as fast, and capable of running 4 times as many tasks at once, it’s easy to see how an entire company can realize a massive jump in productivity after a minimal investment in new computer systems.

Some other benefits: Windows 7 is far more stable than Windows XP, which means fewer crashes and less troubleshooting to contend with. Also, any time a new system is setup and configured, you have an opportunity to clean out old junk files from the previous system that have been slowing you down. There’s also an opportunity to install the latest anti-virus and make sure that software is configured correctly for optimal performance. Finally, let’s not forget about Office 2010. If you’re upgrading computers, it’s probably a good idea to dump that old version of Office 2003 and get the latest and greatest, Office 2010. This software is packed with new features that make it easier and faster to compose and share documents.

The same increase in productivity, speed, and reliability also carries through to the latest laptops and servers on the market. New office technology is very affordable right now and will work wonders for any office of any size. We can help you pick out and customize the system that is right for you. Several important factors to consider include type of processor, hard drive size, network card, and operating system depending on where and how you will use the computer.

When deadlines matter and competition is tight, it’s important to provide yourself and your employees with the latest tools if you want to be successful. Let my PC Techs provide your office with a free, expert consultation. We can help you identify the best use of your yearly technology budget to make meaningful purchases that will increase productivity and save time and money. Call (602) 456-0150 to setup your free consultation today.

Microsoft will finally release a patch for Windows that closes a security hole that’s been widely talked about the past couple of weeks. Until then, do not open any .LNK (shortcut files) from websites or sent to you via email. Watch for the patch early next week:
http://www.eweek.com/c/a/Security/Microsoft-Releasing-Windows-Security-Fix-Next-Week-599568/

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By Andre Morris, my PC Techs

Microsoft’s latest operating system, Windows 7, will be available for purchase on October 22, 2009. Released just in time for holiday shopping, it has been priced to sell, with pricing set lower than equivalent Windows Vista editions. This article highlights 7 compelling reasons to spend your hard earned dollars on a Windows 7 upgrade this holiday season.

Reason 7: It looks and responds better than XP and Vista.
The user interface has been improved with Windows 7, leaving a cleaner, more functional look than previous Microsoft operating systems. Aero Peek is one of the exciting new user interface features. It changes the way you view windows by leaving all open windows transparent except the one you’re currently using. The re-designed taskbar makes it possible to display more information in less space. Windows 7 also introduces new touch and gesture functionality, making common tasks more intuitive. As an added bonus, Microsoft has included a library of colorful, innovative desktop wallpapers with this release. Windows 7 produces better graphics that are more pleasing to the eye without slowing your computer down.

Reason 6: Enjoy a longer laptop battery life.
Windows 7 uses even less energy to run on a laptop battery than did Windows Vista and Windows XP. With improved power management tools and power optimizations in the Windows 7 code, you’ll be able to watch longer movies, work longer and get more use from your laptop while traveling. This is great news for those of us who are tired of being forced to carry two laptop batteries just to have enough power for a cross-country flight.

Reason 5: Libraries of information make organizing simple.
Microsoft Libraries have made it easier for you to organize all of the information on your computer in one place. Rather than requiring users to save all their information in the “My Documents” folder, Windows 7 recognizes that documents, pictures and other important files will frequently reside in several different folders spread across different physical drives. Libraries allow you to group these files and folders in a single easy-to-view interface. For example, you can take all of the pictures in your “My Pictures” folder and combine them with pictures stored on an external USB backup drive and other pictures stored on another computer on your network. You will then be able to group, sort and view all of these images in one place as if they resided in a single folder.

Reason 4: Touch screens simplify your work.
Several years ago at technology trade shows, exhibitors were introducing their own next generation touch screen products. The new touch screen features embedded into Windows 7 will allow computers to catch up with features currently found only on the iPhone and similar hand-held devices. Don’t be surprised to see laptop and netbook computers that will soon eliminate existing mouse and pointer devices in favor of a touch screen interface. Microsoft insists that touch screens will be a large part of computing in the future and they have cemented their support for it with Windows 7.

Reason 3: It’s faster.
People who do most of their work on a computer expect it to be fast enough to get their job done quickly. Vista was slow and Microsoft learned early on that speed was the single biggest reason Vista users later downgraded back to Windows XP. It’s no wonder Vista wasn’t the success Microsoft had hoped for. Microsoft has spent a lot of time making Windows 7 faster for common functions, in some cases even faster than Windows XP. But Windows 7 isn’t only about work; even serious computer gamers will be happy with this release.

Reason 2: You won’t need to buy a new computer.
With previous releases of XP and Vista, Microsoft expected consumers to wait for a new computer system before upgrading the operating system. Most people had no other choice, as their old computer hardware could not efficiently handle the upgrade. Windows 7 is different. Most computers sold in the last few years will be able to run Windows 7 adequately. You will be able to purchase the Windows 7 upgrade and install it to your existing computer without the same slowdown issues that many people experienced when upgrading from XP to Vista or from 2000 to XP. You’ll even be able to install and run Windows 7 on slower netbook computers with speeds comparable to existing XP netbook performance.

Reason 1: It’s better than any previous operating system.
Getting a better product with more advanced features than the one you’re using now is the most compelling reason to upgrade to Windows 7.

• Windows 7 incorporates new innovations. If you’re still using XP, you’re stuck with the limitations of technology developed eight years ago.
• Initial reviews have shown Windows 7 to be well designed with fewer bugs. If you’re using Vista, you still experience several bugs and issues no matter what you’ve done to patch and tweak the operating system.
• Microsoft has set the bar high with Windows 7, providing next generation features that you won’t find in any other operating system combined with improved core applications and the same legendary Windows device support and ease of use found in previous Windows versions.

Overall, many new features come loaded with Windows 7 that make it easier to find what you’re looking for and faster to get your job done. Microsoft has somehow found a way to incorporate new features while improving upon the look of Windows Vista, all while utilizing far fewer resources than Vista.

Microsoft put forth extra effort with Windows 7 and it shows. It’s starting to look like the 2009 holiday season will be a happy one for Microsoft…and users of Windows 7.

For more information about Windows 7, visit the Microsoft Windows Vista website at www.microsoft.com/windows/windows-7/.

Andre Morris (www.facebook.com/my.PC.Techs) is the President of my PC Techs, a Phoenix on site computer repair and website design company that stands by its promise: Technology you can trust. Support you can afford. They offer expert business and residential IT support, website services and SEO at very affordable pricing. For questions about Windows 7 or any other technology issue, please contact my PC Techs at (602) 692-6423, email andre@mypctechs.com or visit their website at www.mypctechs.com.