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Posts Tagged ‘phoenix’
Monday, September 13th, 2010
The modern office is definitely an amazing thing to watch. Emailing, scanning, printing, digital document processing, online database systems, more. What isn’t done via computer in today’s office? As a business owner or manager in charge of running an office, it’s important to remember that productivity in a digital office is often directly tied to the computers that power the office. Office productivity can be boosted significantly with simple technology upgrades. When is the last time the computer systems in your office were upgraded? What about the network? ISP? Accessories, such as printers, scanners, copiers? How about recently added mobile computing technologies (laptops, smartphones)?
It is important for your office to stay up to date with the latest technologies. When humans using computers power the majority of the operations in your office, it makes sense that faster computers will allow for faster work and increased productivity. Computers that have become old and slow due to age act as a handicap to your employees, and will hold them back from performing at higher levels. In addition, the speed factor is not the only negative that comes from using old technology. Older computers, networks and accessories are more prone to fail, causing office staff to take time away from work to focus on bugs, viruses, errors, and repairs.
Every office should maintain a reasonable technology budget that allocates a reasonable amount of money to spend, every year, on technology upgrades. When planning this budget, you should go beyond simply looking to replace computers that break. You should be looking to make upgrades that will increase office productivity. Simple things like replacing still working old computers with faster units, installing faster printers, giving employees access to email while in the field via laptops or smartphones. In addition to upgrades, your budget should include regular maintenance. A technician should visit on a regular basis, as often as once per week. Your technician should keep your computers updated, solve minor errors, and perform cleanup tasks to increase performance. That will limit the amount of time office staff must spend fiddling with computers and will allow them to focus on their work.
Ultimately, faster computers in your office will allow your office to perform more efficiently. You will process more work and, as a result, your business will have the capacity to grow further and faster than ever before.
Tags: accessories, Arizona, backups, budget, bugs, business, cleanup, components, computer, computer systems, computers, copiers, data, database, document, drives, email, emailing, employees, errors, fail, faster, handicap, humans, increase, ISP, laptops, maintain, maintenance, manager, mobile, money, networks, office, old, older, operating system, operations, owner, PC, phoenix, power, printers, printing, productivity, repairs, replace, running, scanners, scanning, slow, smartphones, speed, spend, staff, system logs, systems, technician, technology, units, upgrades, viruses Posted in Tech Club General | No Comments »
Monday, August 23rd, 2010
Many years ago when a computer crashed, started running slowly, caught a virus, or lost data, the only recourse you had was to unplug your computer and “take it down to the shop” for repair. Sure, on-site computer repair has been around for some time, but in those days it was extremely expensive for someone come out to your home or business to look over your computer systems. The level of experience necessary for a computer repair technician to perform on-site support is high, and as a result that advanced level of support was only available to companies with large budgets. Each on-site technical worker must be an expert to survive the cutting-edge rigors of working with multiple hardware and software configurations each day. High hourly rates for computer experts allowed physically established computer repair stores to thrive for many years. They could hire one expert, and then employ a large group of less experienced staff for cheap who would work with the expert to learn how to fix the computers that came into the store.
Unfortunately, low prices did not always equate to convenience. The disadvantages to you are high when your only option is to drop a broken computer off somewhere down the road. Forced to crawl around under a desk unplugging cables, hoping that you can remember the correct sequence of cables to plug back in you finally get your computer back is no fun. If you make it past that step without being electrocuted, the next task is to haul the dusty computer and maybe monitor or other accessories out into the heat, rain, wind, or whatever weather we were having that day. Finally, the worst part, handing over all of your sensitive information to the stranger at the counter of the computer repair shop. Do you know the owner or person working at the counter? Great, but do you also know the other people working in the back room? Do they really even care about you or your data? Is your information safe? Just what ARE they doing back there with your stuff after you leave? Will they fix this problem only for you to discover more computer issues once you hook everything back up?
Things have changed considerably over the past five years, all for the better. These days, it’s more affordable for you to have your computer systems serviced on-site in your home or business. The hourly rate for experienced computer repair technicians has come down considerably, changing the playing field between on-site and in-store support companies. What used to be the biggest advantage for the brick and mortar computer store, physical presence, has actually turned into it’s greatest liability. The large operating costs of leasing a physical storefront have made it impossible for old style computer repair firms to compete. As a result of increased operating costs, lease, electricity and other limiting factors, physical computer repair shops are forced to charge more for computer repair services just to cover unnecessary overhead. Efficient on-site computer repair firms avoid these overheads, operating remotely, covering larger areas, and are able to pass the savings on directly to you, the customer. As a result of lower prices, more and more people are realizing the immense advantages to on-site repair, which go far beyond the ability to save money.
A client of ours recently left us a testimonial that sums up the experience quite nicely, “I liked your service, because right away I felt like my PC technician was a friend. He explained everything to me and answered all of my questions.” That is the level of customer service that a physical computer repair shop cannot match. Beyond simply fixing the problem, a technician in your home or business is a real person that is available to answer questions, explain to you what is wrong, and work with you – not just to fix one problem, but several problems all on the same visit. When your original problem is fixed, you’ll probably have time to fix three or four more problems that you otherwise wouldn’t have thought about had your computer been in a back room somewhere else. When you encounter a preventable problem, such as a computer virus, a live person there to assist you can not only help you remove it, they can offer expert training and advice on ways to protect yourself in the future. 95% of computer issues most people have can be fixed right there, on-site. In the rare instance that a more time-consuming repair is necessary, the technician already has everything taken apart for you and can take the necessary parts to a central repair facility for you, bringing back the repaired parts once complete. All the while, freeing up your time and allowing you to work on other things. More importantly, your ability to interact face to face with your computer repair technician gives you the advantage of knowing exactly WHO is working on your computer and whether or not you should trust them with your important pictures, business accounting information, emails and passwords.
Everyone likes to save money, and given the opportunity, 9 out of 10 will go with the less expensive option. It’s nice that the tables have turned to favor the customer, making it possible for everyone to experience better computer repair service without extra work or hassles, and at prices those large computer stores just can’t beat.
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Tags: accessories, accounting, advanced, advice, affordable, Arizona, broken computer, budgets, business, cables, client, companies, compuer systems, computer, computer experts, computer issues, computer repair, computer repair firms, computer repair service, computer repair technician, computer shop, computer systems, computer virus, crashed, craw, customer, Customer Service, cutting-edge, data, electrocuted, email, expensive, experience, experienced, expert, face to face, fix, fix computers, fixed, hardware, home, hourly, hourly rate, in-store, information, interact, IT support, less expensive, low prices, lower prices, monitor, my pc techs, on site computer repair, on-site, on-site support, operating costs, owner, parts, passwords, PC technician, person, phoenix, pictures, plug, problems, questions, rates, remotely, repair, running, save money, serviced, slowly, software, staff, stranger, support, technical, technicians, testimonial, training, trust, unplug, unplugging cables, virus, weather, worker Posted in Tech Club General | 1 Comment »
Tuesday, August 17th, 2010
We are looking for a unique candidate possessing exceptional computer repair skills. Your technical knowledge must blend nicely with a friendly personality and a desire to help make technology easy for others. If this is you, consider joining our team. We only hire the best, so the pay is the best.
Here’s what we expect:
MUST have 5+ years hands-on PC troubleshooting, hardware and software.
Good people skills required.
Macintosh A+.
We hire experts. If you’re not a qualified computer repair technician please do not apply. You will be tested for tech skills and required to pass a thorough background check as part of the interview process. This is an on-site support role, so you will be traveling throughout the Phoenix metro area.
Still interested? Please send a detailed resume in Word or PDF format to jobs@mypctechs.com.
Location: Phoenix, Arizona
Principals only. Recruiters, please don’t contact.
Please, no phone calls about this job!
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Tags: Arizona, Arizonajobs, background check, computer repair, hands-on, hardware, help, hire, interview, job, jobs, knowledge, macintosh, on-site, pay, PC, people, phoenix, skills, software, tech skills, tech support, technical, technician, traveling, troubleshooting Posted in Tech Club General | No Comments »
Friday, August 6th, 2010
Mr. AutoGlass is the premier windshield and vehicle glass replacement company for Phoenix, Arizona. Chips and cracks in your glass? No problem! Mr. AutoGlass employs expert vehicle glass technicians and uses only the highest quality replacement glass for results that will impress you. Most major automotive insurance policies in Arizona include glass replacement coverage, so if you’ve got a chip or crack in your window don’t wait. Visit Mr. AutoGlass at his new website, www.mrautoglass.com/contact.php, and give our friend Bruce Stevens and his professional team a call today.
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Tags: Arizona, auto, automotive, bruce stevens, chips, coverage, cracks, expert, glass, insurance, phoenix, replace, replacement, vehicle, Website Posted in Tech Club General | 1 Comment »
Monday, July 26th, 2010
We are excited about our latest client testimonials for computer repair and website services, take a look at what recent clients had to say about us:
Nikki Albert Wellness Therapies
"Andre and team–thanks for a beautiful website. Love it!!"
Tom Phoenix, Arizona
"My wife and I are very satisfied with the work that my PC Techs completed on our computers. Our son is in Afghanistan and we use Skype to see and talk to him, but I was having trouble with it. It was impotant for us to get it corrected, so when your tech came out and solved the problem we were grateful."
Peter Daniel
Arizona Youth & Family Services, Inc.
"my PC Techs provided us with exceptional customer service, excellent quality and a great price for our new website."
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Tags: Arizona, client, computer repair, my pc techs, phoenix, testimonials, web design, website design, websites Posted in Tech Club General | 1 Comment »
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