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Posts Tagged ‘business’

Cybersecurity Training for Phoenix Businesses

Sunday, October 9th, 2022

Many businesses are required by their insurance to undergo quarterly or yearly Cybersecurity Training for staff in order to maintain compliance. my PC Techs offers affordable Cybersecurity Training for businesses of all sizes. Training can be held in your office anywhere in the Phoenix metro area, or we can provide virtual training remotely.

A typical Cybersecurity Training meeting lasts anywhere from 45 to 90 minutes. Training will teach your employees how to protect your business network and data, covering dozens of topics including:

  • Password Security
  • Computer Security
  • Email Security
  • Internet Security
  • Device Security
  • Scam Identification

And much more… There is a rapidly growing threat to your business from hackers, ransomware, viruses, crimeware, and theft of corporate information. These training courses can help train your employees the safety measures they need to prevent costly damage to your business. In addition to the training topics, there will be time for a Q&A session where employees can discuss data security with a CyberSecurity expert.

If you’re interested in learning how my PC Techs can help your business with Cybersecurity, please contact us today @ (602) 456-0150.

Cybersecurity Training

Email Repair and Support in Phoenix, AZ

Sunday, May 15th, 2016

As a business owner or manager, you know that reliable email communications are important to the success of your business. my PC Techs can help keep your corporate email running as smooth as possible, with fast and knowledgeable email support services for businesses located anywhere in the Phoenix, Arizona metro area. Our expert computer technicians come to you and help with all of your business technical support needs including email support, email hosting services, and the configuration of email accounts on computers, smartphones and tablets including iPhones, iPads, Android smartphones and tablets, desktop computers, laptops, and servers.

Whether your corporate email is hosted on Gmail, Office 365, Godaddy, webmail, or Exchange Server, or your client is Mail, Thunderbird, or Outlook, our expert techs are ready to help maximize your email configuration across all devices and services. We can also help your business setup an in-house server for internal email hosting or provide email hosting for you through one of our dedicated cloud servers.

Productivity in your inbox is important to us, which is why our experience with spam filtering technologies and email anti-virus strategies will help keep all of your business emails clean and clear of unnecessary distractions. No one wants to spend one to two hours per day filtering through annoying SPAM or risk infecting their computer network with viruses. No matter where you host your email, we can help prevent and resolve spam and viruses on all of your devices. If your inbox already faces issues with spam, our expert technicians can help cut spam by up to 95% through additional email spam filtering services or through other techniques.

We know that you want functional, easy to use email solutions for your business. Our many years of knowledge in the configuration and management of business email provides you with an unrivaled technical edge. Here are a few of the many ways we can help:

  • Create new email hosting services for your business internally or on Google Gmail, Microsoft Outlook, or other cloud email hosting services
  • Attach your email hosting to your business domain, so that your email address reads @#yourdomain# instead of some generic service such as @gmail.com or @hotmail.com.
  • Migrate all of your email from one service to a new email hosting service, preserving your emails along the way
  • Create and configure new email accounts for individual employees
  • Maintain Microsoft Exchange servers, solve errors with Exchange server, and perform Exchange upgrades
  • Setup and configure email accounts on iPads, iPhones, Android smartphones and tablets, computers, laptops, and more
  • Make sure that email is synchronized across all devices and configure email accounts for optimal performance
  • Solve email errors in your software including Outlook, Office 365, Thunderbird, and more
  • Prevent SPAM and viruses in email

No matter your email account problem, email hosting platform, or email software you can contact my PC Techs for exceptional support. Our business technology experts provide expert IT support and computer services for all of your computers, networks, and servers. Servicing Phoenix, Scottsdale, Tempe, Chandler, Gilbert and surrounding areas.

Don’t unplug, we come to you! The award winning technology team at my PC Techs makes it easy for your Phoenix or Scottsdale area business to save money and increase productivity by delivering superior technology solutions. Call now to schedule a visit from your own dedicated computer expert: (602) 456-0150 or click here to email us.

What Does IT Take to Support the Technology for Your Business

Thursday, July 5th, 2012

Most  companies today depend on technology to survive and most people make use of a computing device at some point every single day to get the job done. In an ever more connected world, people work together using a combination of computers, tablets, and smartphones over local and global computer networks. It’s a fact that technology has changed the game for modern business, and the company with the best technology wins, allowing employees to work faster and more efficiently than competitors.

What’s the best way for you, the modern business owner, to manage the critical technology for your business? There are a couple of different options. First, you can let Joe, the ‘shade tree tech’ who works in HR, handle all of the technology issues. Second, you can hire a full time Information Technology Specialist. And third, you can hire a professional outside computer consulting company to handle the technology side of your business. Let’s briefly examine the pros and cons of all three options:
 

Enlisting a Non-Technical Employee

Pros:   Cons:
  • This is the lowest cost solution
 
  • Asking someone who is not technically inclined to do technical work can easily frustrate them, leading to an unhappy worker
  • Problems are often resolved the wrong way, what seems like a working fix at the time eventually leads to larger and more costly problems
  • Without detailed  knowledge of the latest trends in the technology industry, these types of workers are unable to provide good input on hardware or software upgrades that can help your business run faster to remain competitive
  • Smaller jobs may be completed quickly, such as clearing a jammed printer, but projects that exceed this workers computer experience will take five to ten times longer to resolve than the time it would take a trained professional to do the same
  • They are unable to perform their main job functions while messing around with technical issues

 
Hiring a Full-Time Technology Worker

Pros:   Cons:
  • You usually receive a high level of technical support
  • Your business can stay abreast of new changes in technology to help remain competitive
 
  • This solution costs the most to sustain, since technology employees are specialized and annual wages to retain them are high
  • For most small businesses under twenty employees, your technical worker will not have enough work to justify a full days salary
  • Without someone already on staff with a background in technology, finding and hiring the right candidates for the job can become difficult and time consuming
  • If this worker leaves unexpectedly, they can leave your business in a very tough spot

 
Hiring to a Computer Consulting Company

Pros:   Cons:
  • This solution costs significantly less than a full-time employee, for as little as $3,800 per year you can keep your technology infrastructure running smoothly
  • You don’t have the overhead associated with employing or managing a full-time worker
  • The level of technical support you receive is often higher than that of an in-house staff, since the computer professionals you will be dealing with often have many years of in-depth hands on experience
  • A technology consultant has access to resources on his team that you don’t get with a single employee, including sophisticated tools, training materials, and additional technology specialists who can assist them with projects when necessary
  • Even when employees change, your IT infrastructure is safe
  • Your business remains highly competitive, as you’re dealing with IT professionals who work with dozens of businesses each year and know about all of the latest productivity enhancing hardware and software solutions available
  • Their up to date training includes many of the latest mobile apps that can help mobilize your workforce via smartphones, tablets, and the cloud
 
  • Finding a reliable company can be difficult

For most small to medium size offices the choice between a non-technical employee, a full-time technical employee, or a technology consulting firm should be a no-brainer. At going rates an outside IT firm can save your business $44,000 per year in operating expense vs. hiring a full-time employee. An outside IT company also provides the security of knowing that your critical IT infrastructure is safely managed by trained professionals.  

What would one day of down-time going to cost you? What would one week cost? It’s not necessary for you to find out! For a minimal investment, an IT support company like my PC Techs  can come into your Phoenix area office once a week or once a month and perform routine server maintenance, computer maintenance, and make sure the network and systems are running optimally.  Beyond that, your expert computer technicians can provide group training on new software, help upgrade existing software to newer and faster versions,  and provide consultation on how to spend technology budget in a way that provides the best bang for the buck.

Save time, save money, and increase productivity by hiring the experts at my PC Techs to maximize your uptime! Call (602) 456-0150 to schedule  a free consultation today.

 

FAST Internet Speed for Your Business Made Easy

Friday, April 13th, 2012

A small to medium sized business today needs to move at the speed of light in order to remain competitive. All too often, employee productivity is tied directly to the responsiveness of the office internet connection. With remote workers, social media, online apps, cloud databases, email, and other web based technologies forming the hub of a company’s communication system it is critical to maximize internet speed in order for work to be completed quickly.

Internet speeds have come a long way from the days of Dial-up and many different technologies have emerged to help connect your small to medium sized business computers to the Cloud. The most common of these technologies for an office include DSL, Dedicated T1, Cable, and Cellular. With each differing technology comes a range of different features, varying reliability, and different levels of performance, price, customer service and ease of use.

When the time comes to evaluate an internet provider for your office and business technology needs, it is important to weigh everything together. The overall speed, price, reliability, provided features, and even the reputation of the service providers are important when it comes to making the final decision. Here is a general overview of the main differences between various types of data technologies for your office:

Rated by Speed from Slowest to Fastest in a Typical Environment

  • DSL (usually the slowest)
  • Cellular
  • T1
  • Cable Broadband (usually the fastest)

Average Prices from Least to Most Expensive

  • DSL
  • Cellular
  • Cable
  • T1

Average Reliability from Least to Most Reliable

  • Cellular
  • DSL
  • Cable
  • T1

While the least expensive choice for business solutions is DSL, it is usually the slowest speed which can have a crippling effect on workplace productivity. Whenever taking speed into consideration, it is important for a professional to evaluate the number of computers, devices, and what they will be used for. That information can be compared to speed ratings for the various types of internet available.

This is a standard cable modem

Another important point to evaluate with intended usage is the need for 24×7 connectivity. In some cases, for example if an email server or web server is part of the office technology deployment, it is more important to lean towards the more reliable solutions to avoid any disruption in services. The most reliable and expensive solution is a dedicated T1. A T1 maintains a connection to the Cloud at a constant speed with 99.99% up-time. While this is the most expensive choice, it has the highest probability of working when you need it.

T1 TDM router

If mobility is what you’re after, you’re going to want to take a look at cellular. Cellular data technologies allow you to take your work with you wherever you go. And last but not least, the best bang for your buck overall is Cable broadband. This is a great choice if you need a lot of speed at a great price.

Are you moving offices, looking at starting up a new office, or just need to upgrade your existing office? my PC Techs is a locally owned, Phoenix, Arizona based technology consulting firm. We have special connections to all of the big data providers in the area, including Cox, Integra, Verizon, and Centurylink (formerly Qwest). We can help your business evaluate speed, price, and reliability and decide between DSL, T1, Cable, or Cellular. Most importantly, we will help you get the best price and make the installation easy for you.

Speed up your office and get more work done in less time for less money. That’s what we do at my PC Techs. We help your business increase productivity, save time, and save money. Don’t lose another minute of productivity due to slow or unreliable Internet access! Give our experts a call today @ (602) 456-0150 for a free consultation and find out for yourself why our clients rave about our superior service and affordable prices.

my PC Techs wins the ASPIRE Gold award

Tuesday, November 15th, 2011

For Immediate Release November 15, 2011

my PC Techs named ASPIRE Award Gold Prize winner by Ready-to-Go Marketing

Phoenix, Arizona — November, 15, 2011 — my PC Techs, Expert Solutions You Can Trust, today announced that it has been named recipient of ASPIRE Award Gold Prize sponsored by Ready-to-Go Marketing. my PC Techs is being recognized by Microsoft for successfully utilizing the corporation’s partner program Ready-to-Go Marketing resources to create innovative sales and marketing campaigns and improve its reach to high-quality customer leads.

Specifically, ASPIRE Award entrants’ campaigns were evaluated on business impact; innovation and creativity; Microsoft Ready-to-Go integration; results and effectiveness; and overall campaign excellence.  my PC Techs is one of nine partner companies to receive a Gold Aspire Award.

my PC Techs makes it easy for businesses in the Phoenix area to save time, save money, and increase productivity by delivering world-class computer repair and computer consulting services directly to you throughout the Phoenix and Scottsdale metro areas. They are locally owned, and provide experienced and honest services with no hidden fees. Computer services provided by my PC Techs include computer repair (PC and Macintosh desktops, laptops, and servers), server maintenance, new computer sales and installation, computer consulting and training, email and internet support, networking, data recovery, and more.

“We are honored to be a winner of the Gold Microsoft ASPIRE Award. Microsoft technologies allow our small-to-medium sized business clients get more done in less time. What sets us apart from the competition is our willingness to go the extra mile in order to provide our customers with a technological advantage over the competition,” said Andre Morris, President and Founder of my PC Techs.

“The Ready-to-Go Marketing program is designed to help partners save time and money and effectively market their business,” said Cindy Bates for Microsoft Corp. “By leveraging the full range of Ready-to-Go Marketing tools, partners gain access to increased customer visibility and a tremendous competitive advantage. We are proud to offer our partners a sales and marketing support system that enables them to position themselves effectively for success, now and in the future.”

Microsoft’s Ready-to-Go Marketing helps fuel your marketing from planning to execution with easy-to-use, relevant, and useful resources. Ready-to-Go Marketing provides the tools, guidance, and support to help you grow your business and generate leads more efficiently.

my PC Techs provides expert solutions you can trust. They understand the importance of your business data and go to great lengths to provide you only the highest caliber of technology professionals. They hire friendly personalities, require a minimum of five years, proven hands-on experience, and require that all team members pass extensive background checks. Having computer problems, thinking about upgrading, or just have questions? Let my PC Techs help your Arizona business increase productivity and save money today. Give them a call at (602) 456-0150 to schedule an expert computer consultation for your business.

 

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For more information, press only:

Andre Morris, my PC Techs, (602) 456-0150, andre@mypctechs.com

 


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