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Archive for 2024

Global Tech Outage

Wednesday, August 14th, 2024

CrowdStrike Computer Global Outage BugIn late July, 2024 an estimated 8.5 million computers crashed globally. The outage happened all at once and caused massive chaos throughout virtually every industry including airlines, banks, television stations, and retailers. Due to a lack of trained IT professionals available to some businesses to recover servers and computers that had crashed, many of these critical systems took days or weeks to get back online. The estimated losses from this event are estimated in the billions.

This particular bug was caused by a software glitch in the CrowdStrike security platform, a piece of cybersecurity software designed to protect against viruses and attacks, and highlights two important realities for all modern businesses. First, technology must be diversified throughout the enterprise. Second, companies must spend more to beef up their IT infrastructure, especially in the way of hiring more trained technicians to help manage and maintain computer systems, servers, and virtual machines.

my PC Techs specializes in helping businesses strategize their business and technology stack to avoid or, at the very least, minimize the impact an event like this would have on operations. Our expect IT management services lean towards deployments of diversified computing ecosystems. In addition, immediate patches or updates are frowned upon. A slightly delayed (1 day) patch or update approach allows your business to stay up to date, while ultimately avoiding these types of issues.

In addition, my PC Techs is a technology company that is available on-demand. If you need additional computer technicians in the event of a major problem, we are available. If you need an experience IT professional to help train existing IT staff for your business, we are available. And if your business currently has no IT management at all, we are available to help with as much or as little as you need. Basically, if you want peace of mind knowing that a technology expert is available anytime, on call, to help your business with any technology need, we are available.

For decades, we’ve helped hundreds of Phoenix area businesses deploy modern technologies allowing them to work faster and smarter. Questions? Give us a call today (602) 456-0150.


 


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