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Archive for 2010

my PC Techs Announces New Customer Care Specialist

Thursday, April 15th, 2010

We are pleased to welcome Sabrina Pellegrino as the new Customer Care Specialist in the my PC Techs office. Sabrina brings with her a wealth of customer service experience having worked in this capacity for over 18 years. She looks forward to providing you with exceptional service, a helping hand and a smile whenever you call the office.

In addition, we now have a new telephone number to provide you with better care. We will be able to help you faster than ever before by providing you a special number utilizing a multiple line system. Be sure to update your contacts in Outlook and phone book entries in your cell phone with this new number to take advantage of our rapid response system.

New Number: (602) 456-0150
Email Address: admin@mypctechs.com

Read more about my PC Techs happenings in April by clicking on this link:
https://www.mypctechs.com/newsletter/2010-April.html

 

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my PC Techs Present the NEW Rooter2000.com

Monday, April 12th, 2010

Rooter 2000 Plumbing & Drain, The Arizona Green Plumbers. Working together to provide Arizona’s plumbing solutions. Visit the new Rooter 2000 website, designed and developed by my PC Techs: http://www.rooter2000.com/

 

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Innovative IT Firm Helps Thrifty Small Businesses Keep Up with Technology in a Down Economy

Monday, March 1st, 2010

For small businesses in a slow economy, the high cost of technical support and technology upgrades can be difficult to sustain. At the same time, keeping up with technology is vital for any small business to remain competitive. my PC Techs, a Phoenix, Arizona IT support firm, has come up with an innovative pricing structure to help small and medium businesses spend less for IT support services while providing the technological expertise a company needs to adapt to changing market conditions.

 

Phoenix, AZ (PRWEB) September 9, 2009 – In today’s tough economy, a company cannot afford to fall behind the technology curve. Computers allow employees to work faster than ever before, yet the cost to maintain technology has become somewhat of a financial drain on small organizations. Businesses that lack the necessary cash flow to stay on top of the latest technological innovations are put at a huge disadvantage when competing against larger organizations that employ full time technology staff. A Phoenix area technology firm, my PC Techs, has come up with a creative pricing model that helps small and medium businesses stay technologically competitive for less money than similar information technology support firms.

my PC Techs provides a full range of affordable IT solutions to small and medium businesses. Companies looking to maintain a high level of technology infrastructure but unable to pay the extremely high rates often charged by similar firms will welcome my PC Techs’ low rates. With a team of veteran computer repair and web design experts, they do it all and can cover every technical support need a modern business might encounter. Services include on site computer repair, online technical support, new desktop and laptop computers, website design, hosting, blogs, social media marketing, SEO and more. All technicians have a minimum of five years proven hands-on experience with management holding an impressive fifty plus years of combined technology experience.

"We save time and money for our business clients." explains Andre Morris, President of my PC Techs. "In many cases, a small business will ask existing employees to figure out what’s wrong with a crashing computer system in the office or to hastily put together a corporate website. Most of the time, employees who don’t know a lot about technology are expected to be the ‘go to guy’ for their organization’s tech needs. The lack of experience wastes valuable time and productivity by taking employees away from what they are trained to do, placing them in situations where they spend many hours solving basic technology problems. Instead, we provide them with computer experts that help solve those same problems efficiently, in a fraction of the time at a fraction of the cost."

In many small businesses, regular computer support and website updates often go ignored. Scheduled maintenance including virus scanning, spyware prevention, regular computer backups and other types of basic support can limit the amount of time needed later to repair failed computer systems and servers. my PC Techs offers monthly support contracts for businesses which include regular maintenance by trained computer professionals who have the experience necessary to keep computer systems and servers in prime operating condition. IT support, computer repair, website design, SEO and other services can be provided nationally to businesses located anywhere in the country by technology experts who connect to businesses remotely and work interactively with employees.

Beyond regular computer and website maintenance, a competitive business may consider implementing new technologies to improve or expand core business functions. Web applications such as WordPress and Joomla, shopping carts like Zen Cart, social media marketing, Twitter, blogs, Google Adwords and SEO are just a few of the newer generation of technologies that a business can utilize to keep their edge. To reach the current generation of buyers and keep products and services in the public eye, a company must deliver relevant and regularly updated online content. Website updates with embedded video, flash animation and interactive applications can help. For immediate software improvements, companies may look to upgrade to the latest version of Microsoft Office or the soon-to-be-released Windows 7. Mobile workers can benefit from Blackberry or iPhone configurations allowing them to read company emails while away from the office. Even the most basic upgrade of office computers to the latest models, or new laptop purchases, can make a big impact on worker productivity.

Despite the down economy, my PC Techs has grown rapidly over the past year with a majority of growth attributed to the company’s motto: Technology you can trust, support you can afford. "We aim to provide a superior product at an affordable price, and customer service is always our number one goal. That is why so many of our existing clients refer us out to their close friends and family." my PC Techs has seen phenomenal growth with an increase in gross sales of over 700% in a single year. In addition, they continue to bring on new technicians to satisfy demand and in exchange help to stimulate the local economy.

"It feels great to be able to help people in an economy like this. Not only are we able to keep techs employed, we have also helped small businesses cut tens of thousands of dollars per year from their IT budgets. They are no longer paying too much for too little."

My PC Techs stands by its promise: Technology you can trust. Support you can afford. For a comprehensive list of technology services provided by my PC Techs, visit their website at www.mypctechs.com or call (602) 456-0150.

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